Refund policy

We can provide a refund if you are unsatisfied with our service. We will gladly request feedback and approve the refunds on an individual basis.

To start a refund, you can contact us at info@highnoteroasters.co.uk. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@highnoteroasters.co.uk.